Managed Solutions

Blackwell provides a range of managed solutions covering application management, technical support and outsourcing to its clients. Blackwell aims to reduce existing fixed IT spend by converting it to fully flexible managed services. Blackwell removes the burden of external resource management and administration whilst still ensuring continuity of service.

The provision of skilled resources to aid application development and maintenance and product support continue to remain a key issue, as in house staff are focused on new projects, tasks and initiatives. Blackwell provides comprehensive support services for applications, covering normal working hours or 24x7 support.

Managed Services include:

  • Development Center - application development at a fraction of the cost
  • Testing Center - testing services to manage the risk in developing and
        deploying complex solutions
  • Selective Outsourcing - tailored SLA's, helpdesk facilities, off-site or on-
        site resolution, full in and out of hours support (24x7).